Ordering Soaps, Bathbombs, Lotions, Etc♦ Do not ingest products. For external use only. Do not put products near eyes, mouth or other sensitive areas of the body. ♦ All of our products are handcrafted, therefore, there may be some slight variations in color, texture, etc from one batch to the next. ♦ Bathbombs may sometimes break during shipping. If this occurs, they are still perfectly fine to use. ♦ Please test a small amount of product on your skin before using to ensure that you are not allergic to any of the ingredients. If redness or rash develops, discontinue use and consult your medical doctor. ♦ Moonlight Valley Farm, LLC's products are not meant to diagnose, cure or treat any disease. ♦ We are unable to ship our soaps, emu oil products, lotions, etc outside of the United States at this time. ♦ Moonlight Valley Farm, LLC is not responsible for any personal health, allergies or incidents from the use of our products. By placing an order, you have certified that you have read the ingredients listed on our site for the product you are purchasing. If you have a known allergy to any of the ingredients, please do not purchase or use the product.
By placing an order, customer agrees to hold harmless Moonlight Valley Farm, LLC from any liability, loss, claim or expense, including but not limited to attorney fees, related to this agreement. ~ Return Policy ~ ♦ We offer a 30 day customer satisfaction guarantee on our products. If you are not satisfied, simply return the unopened/unused item(s) to us within 30 days of the purchase date to receive a refund for the purchase price of the item(s) (less shipping). If the item(s) have been opened and used, you will receive a 50% credit of the purchase price. If more than 3/4 of the products has been used, we are unable to offer a refund on that item. Please note: we can only accept one return of each type of an unopened product. The remaining products that are being returned must be unopened and unadulterated in the original packaging and container. Shipping/handling charges are not refundable under any circumstance and we are not liable for any shipping delays if they should occur. We hope that you enjoy these handcrafted products as much as we do! Thank you for supporting small farms! |